Terms of Service

Terms of Service for Frost Buddy

Order Placement and Payment

When you place an order with Frost Buddy, you request to purchase one or more of our products, including accessories, drinkware, or new arrivals. Each order undergoes a verification process and is subject to acceptance and product availability.

To protect against fraud, pricing errors, inventory issues, or other legitimate concerns, we may investigate orders in compliance with applicable laws. If we are unable to fulfill your order after payment has been processed, Frost Buddy will promptly issue a refund appropriate to the situation.

During checkout, all available payment methods and any associated fees will be clearly displayed for your approval before you finalize your purchase.

Shipping and Returns

Details regarding shipping methods, estimated delivery times, and eligibility for returns or refunds are available on our dedicated Shipping & Delivery and Returns & Refunds policy pages. Please review those pages carefully before completing your order.

All estimated delivery windows are provided as guidelines and are not guaranteed unless explicitly stated. Shipping timelines may be affected by factors beyond Frost Buddy’s control.

Use of the Frost Buddy Website

Accessing and using the Frost Buddy website means you agree to comply with all applicable laws and use the site for lawful purposes only. You must not disrupt the operation of the site, attempt unauthorized access, misuse content, or engage in harmful activities toward other users or our services.

You are responsible for providing accurate and complete information during checkout and any other interactions on our site.

Product Information Accuracy

Frost Buddy strives to present accurate descriptions, images, colors, and specifications for products such as the “Thicc Buddy 16oz | ONE Lid” and “Backpack Buddy | Baseball Drip.” However, variations due to display settings, lighting, or manufacturing may result in slight differences between the online representations and the actual products.

Product availability and information are updated regularly. In cases of discrepancy, the specific product details shall take precedence over general statements.

Intellectual Property

All content on the Frost Buddy website—including text, images, logos, graphics, designs, and layout—is protected by intellectual property laws. You may use this content solely for personal shopping.

Any unauthorized reproduction, copying, distribution, or commercial use of our website’s content is prohibited unless expressly authorized by Frost Buddy or applicable law.

Third-Party Services

Frost Buddy works with third-party providers for payment processing, analytics, shipping, and other services. These parties operate under their own terms and privacy policies. To the fullest extent allowed by law, Frost Buddy disclaims liability for any third-party content, policies, or practices.

Limitation of Liability and Disclaimer

Our website and services are provided “as is” without guarantees of uninterrupted or error-free operation. Except for liabilities that cannot be excluded or limited by law, Frost Buddy disclaims all warranties and liabilities.

Changes to Terms

Frost Buddy reserves the right to modify these Terms of Service at any time. Updates will be posted here, and your continued use of the website after such changes signifies your acceptance of the revised terms, subject to applicable law.